Brisbane Airport (BNE) has been named the Best Airport (Australia/Pacific) at the prestigious Skytrax World Airport Awards 2016 held in Cologne, Germany.
BNE was also named the fourth best airport in the world (servicing 20-30 million passengers), and increased its position to 17th in the list of the World’s Top 100 Airports (up from 20th in 2015).
“It is a fabulous achievement for Brisbane Airport to be ranked the Best Airport in the Australia / Pacific region,” says Skytrax CEO Edward Plaisted.
“Not only outshining the other airports in the region, Brisbane Airport is clearly delivering some of the best airport service standards and satisfying customers.”
The Skytrax World Airport Awards, also known as the Passengers Choice Awards, are voted on by customers in the largest, annual global airport customer satisfaction survey. More than 13.25 million airport survey questionnaires, completed by airline customers from 106 different nationalities, were submitted during the survey period.
The survey and awards process is independent and free of any airport influence or interference in final results.
Julieanne Alroe, Brisbane Airport Corporation (BAC) CEO and Managing Director, says there is no greater accolade than being voted the best by global travellers in the World Airport Awards.
“We are proud of this achievement as BAC is a fierce advocate of our city and state and being recognised as one of the best in the world, against strong competition, provides valuable endorsement for Brisbane and Queensland in the competitive global aviation and tourism industry,” she says.
“While BAC has worked hard over the last few years to improve facilities, processes and the passenger experience at our terminals, it’s vital that the efforts of the airlines, government agencies, retailers, contractors, and our wonderful volunteer Ambassadors, are recognised as being essential to BNE ranking so highly,” Ms Alroe said. “This is a win for everyone who works at Brisbane Airport.”
The Singapore Changi Airport topped the list of the World’s Top 100 Airports.
The 10 best airports in the world, according to the Skytrax World Airport Awards
- Singapore Changi Airport
- Incheon International Airport
- Munich Airport
- Tokyo International Airport (Haneda)
- Hong Kong International Airport
- Chubu Centrair Nagoya
- Zurich Airport
- London Heathrow Airport
- Kansai International Airport
- Hamad International Airport
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